At Glorion Casino we are committed to protecting the personal and financial information you share with us. This page outlines how we handle data when you create an account, verify your identity, and use our payment options. Operating under the Anjouan Gaming Authority, we aim to keep our practices clear and accessible for players in Canada. The Glorion Casino privacy policy describes what we collect and why, so you can make informed choices about your account. We invite you to read the sections below and contact us if anything needs clarification.
The Information We Collect
When you join us we collect certain personal details to set up and maintain your account. Registration asks for your name, date of birth, residential address, email address and phone number. You also choose a username and password so you can return securely later. These basics let us confirm age and legal eligibility before you play.
Compliance work tied to our licence may require extra documents. We can ask for a government-issued photo ID such as a passport, driver’s license or national ID card. Proof of address is commonly a utility bill or bank statement dated within the last three months. For certain withdrawals we request proof that you own the payment method. That can be a bank statement or a card image with the full number and security code hidden.
Financial details appear when you move money. Our cashier works with Interac e-transfer and online banking options widely used across Canada, CashtoCode or similar voucher solutions, and major cryptocurrencies such as Bitcoin and Ethereum. We collect the transaction information needed to credit deposits and release withdrawals. Collection stays limited to what the account, verification and payment steps actually require.
How We Use Your Data
We use registration and verification information to run your player account each day. That covers identity checks, profile accuracy and access to the casino library and sportsbook features on desktop or mobile browsers.
Personal and payment data let us process deposits and withdrawals through Interac, CashtoCode and the supported cryptocurrencies. Without those details we could not move funds between your chosen method and your balance.
The same information supports fraud checks and account security. We look at activity patterns and the documents you supply so we can reduce unauthorised use and meet the expectations of our regulatory body.
Legal duties form another clear purpose. Because we hold a licence from the Anjouan Gaming Authority in Comoros we use and hold data as needed to meet those rules. This can include answering lawful requests or keeping the records a licensed operator must maintain.
Your login credentials control access so only you open the account and change settings. In short, the data serves practical needs: running the account, completing transactions and staying compliant with our licence conditions.
Data Sharing and Third Parties
Some third parties receive limited information so the platform can operate. Payment processors linked to Interac, CashtoCode and cryptocurrency services handle the technical side of deposits and withdrawals. We pass only the transaction details required to finish those transfers.
Game providers also receive what they need for play. Studios such as Hacksaw Gaming supply titles including Le Bandit, Rip City and Stormforged. Live dealer tables for roulette, blackjack, baccarat, game shows and house-banked poker variants rely on similar technical links. Data shared with these providers stays restricted to session and gameplay functions.
Our licence means we cooperate with the Anjouan Gaming Authority. We may supply information to that body when the rules call for it.
Other partners that keep core casino services running can receive data under the same narrow conditions. Sharing happens where it enables the features you use or meets a legal requirement. We keep those disclosures matched to the actual purpose.
Data Security and Retention
Protecting the details you give us remains a daily priority. We apply administrative and technical controls suited to the type of information stored, whether registration fields, verification files or payment records.
Access is limited to the people and systems that need the data for account work, transaction handling or compliance tasks. Internal procedures and staff guidance reinforce careful treatment.
Retention follows the demands of licensed activity. We hold information for as long as it is needed to operate your account, finish open transactions, settle disputes or satisfy duties linked to the Anjouan Gaming Authority. When those reasons end, records are removed or anonymised according to our schedules and any rules that apply.
Because timelines can shift with account status and regulatory needs, we do not set one fixed period for every category of data. Players who close accounts can still expect relevant records to remain for the minimum time our licence conditions require.
If you want to know how long a particular item stays on file, our support team can explain the position that applies to your account.
Your Privacy Rights and Contact Information
You can ask to see the personal information we hold, request corrections when details are wrong, or seek deletion once the data is no longer required for legal or operational reasons. We handle these requests in line with the framework of our Anjouan licence and the practical needs of the account.
To exercise Glorion Casino data privacy rights, contact our team directly. Send an email to [email protected] or open the live chat on the casino site. The on-site help and FAQ section also covers many routine account topics.
These channels are staffed to assist players with coverage that aims for prompt replies. When you write or chat, include enough detail for us to find your account and confirm your identity before we release or change any information.
We suggest you keep profile details up to date inside your account settings. For wider questions about Glorion Casino data protection Canada players can use the same email and live chat options. Reach out through live chat or email whenever you need clarity on how we treat your information.